Shipping Policy

At Boutiki, we ensure fast, reliable, and flexible delivery across all cities in Morocco to give you a worry-free shopping experience.

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1. Delivery Zones

We deliver across all of Morocco, without exception, through our professional and secure transport partners.

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2. Delivery Times

• Delivery times generally range between 2 and 5 business days depending on your destination city.
• Once your order is confirmed on the website, our team will contact you by phone or via WhatsApp to confirm your address and arrange shipment.

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3. Shipping Fees

• Delivery may be free or subject to a fee depending on the order amount, geographic zone, or current promotional offers.
• The exact fees are always clearly displayed when you confirm your cart.

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4. Cash on Delivery (COD)

• Payment is made exclusively in cash upon delivery.
• You have the right to open the package and inspect your items upon receipt before making payment.

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5. Order Tracking

For any questions about your delivery status, our customer service team is available:

• Phone / WhatsApp: 077777541
• Email: contact@boutiki.ma