Exchange Policy
At Boutiki, we are committed to offering you premium quality clothing and impeccable after-sales service.
1. Exchange Conditions
- You have 7 days from the date of receipt of your order to request an exchange.
- Exchanges are accepted only if the item has not been worn or washed and is returned in its original condition with its tags and packaging.
2. Request Process
- To submit a request, please contact our customer service team via WhatsApp or email.
- You will be asked to send clear photos of the item and its label for prior verification.
3. Processing and Delivery
Our team will quickly review your information and arrange the return as well as the shipment of your new item as soon as possible.
Contact Support
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WhatsApp / Phone:
077777541 -
Email:
contact@boutiki.ma